Roadside Assistance

Whether you’ve locked your keys in your car, got a flat tyre, flat battery, run out of fuel, or have just simply broken down, our team will have you safely back on the road in no time.

One call away, 24 hours a day, seven days a week, via our toll-free number:

STAY COVERED

Whether you’ve locked your keys in your car, got a flat tyre, flat battery, run out of fuel, or have just simply broken down, our team will have you safely back on the road in no time.​

Click to Call 1800 88 3838

 

WE’VE GOT YOUR BACK

NISCARE

A comprehensive insurance package exclusively designed and curated for Nissan vehicle owners that provides great benefits to ensure a complete peace of mind. Below is the list of coverage created for you and your Nissan cars to ensure that things are going to be okay in the event something unfortunate happens.

More Benefits

Car Replacement Allowance up to RM450 for max 3 days

Customer shall be entitled to an allowance of RM150 per day, up to a max 3 days for the repair period recommended by Loss Adjusters in the event of own damage claim (excluding Own Damage – Knock for Knock).

24/7 RSA (Roadside Assistance)

Towing assistance up to RM400 (depends on which insurer you choose) per event to the nearest Nissan authorised workshop.

Roadside Repair Services

Free labour costs up to 2 hours per event for minor repairs (jump start or battery replacement, change of flat tyre and refill fuel). Any parts costs incurred shall be borne by customers.

Extended Breakdown Towing (03-4047 5223) in Thailand, Singapore & Brunei

  • In the event of breakdown in Thailand, Singapore & Brunei, we will arrange towing services to the customer’s preferred workshop. Towing cost shall be borne by customer.
  • We will arrange vehicle repatriation upon request. Costs shall be borne by customer.
  • Standard towing assistance up to RM400 (depends on which insurer you choose) applies for towing from Malaysia border to the nearest Nissan authorised workshop.

Accident Towing Assistance

We provide complimentary accident towing to the nearest Nissan authorised workshop from the incident location.

Genuine Parts & Paintwork Warranty

New genuine parts replacement are warrantable for 10,000km or 6 months, whichever comes first. Paintwork comes with a 12 months warranty.

Window Snatch Theft compensation up to RM500

Compensation up to RM500 for the loss of possessions placed in your car in the event that windscreen or window is broken whilst you or your authorised driver were driving on the road. A police report must be lodged within 24 hours after the incident occurred.

All Drivers Coverage

The policy excess of RM400 is waived for an unnamed driver. Drivers under the age of 21 years or holding a Provisional/Learner driving licence is not applicable.

Emergency Medical Evacuation Arrangement

In the event of a medical emergency, we will arrange for medical assistance through an ambulance or other transportation to the nearest medical.

Emergency Message Transmission

In the event of emergency, upon request from a customer, we shall endeavour to contact your family and keep them informed of your whereabouts.

Express Claim Approval

For damage claim less than RM30,000, repair work must be carried out at Nissan authorised workshops.

Trusted Nissan Service Centre & Body Paint

TCEAS Body & Paint Centre is a “one-stop” automotive repair centre. Equipped with advanced diagnostic equipment, highly sophisticated machinery and repair finishing products, a strictly no-compromise policy on excellent workmanship quality is enforced to ensure total customer satisfaction and confidence.

Add-On Protection

Windscreen Extension

You never know when rocks at the pavement decide to take a hit at you. This extension covers the accidental breakage of your windscreen/windows. This will not affect your vehicle’s NCD in the event of a replacement claim.

Special Perils (Flood, Windstorm, Landslide and More)

There are many environmental issues these days. This covers damage to your vehicle due to flood, windstorm, typhoon, volcanic eruption, earthquake, landslide or subsidence (Classified as Acts of God) will be covered as per the sum insured stated in the comprehensive motor insurance policy.

  • This provides full coverage for the insured driver in the event legal action is taken against him/her by the passenger(s) due to any bodily injury that was caused due to the negligence of the driver.
  • Please be aware that vehicles that are to be driven into Singapore would be required to have this coverage.

  • In the event of breakdown in Thailand, Singapore & Brunei, we will arrange towing services to the customer’s preferred workshop. Towing cost shall be borne by customer.
  • We will arrange vehicle repatriation upon request. Costs shall be borne by customer.
  • Standard towing assistance up to RM400 (depends on which insurer you choose) applies for towing from Malaysia border to the nearest Nissan authorised workshop.

Strike, Riot & Civil Commotion (SRCC)​

In this day and age where most topics can trigger someone causing a commotion, it’s best to protect your vehicle. This coverage protects damage to your vehicle due to a strike, riot, and civil commotion. This is an additional coverage as an extension of your basic comprehensive motor insurance.

KEEP EXPLORING

  • Customer Promise

    Our promise is to provide you a seamless servicing experience.
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  • Service Schedules & Pricing

    Discover the fixed service pricing of your next service.
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  • BODY & PAINT

    A thorough process of restoration to its original condition.
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