I read / heard about the Nissan Online Showroom. What is this about?
In view of the recent government announcement on 16th July 2021, NISSAN showrooms nationwide will be closed temporarily. NISSAN Online Showroom is created to assist consumers on vehicle purchase from the comfort of their home during this period. An online form attached to the web page is created for you to submit your details and upon submission, we will allocate a sales representative to attend to your query within the next 48 hours.
What if I would like to test drive the vehicle?
Once MCO is lifted, our sales representative will schedule an appointment with you and bring your preferred model to your house for you to enjoy the test drive experience.
How can I identify that the person who called me is a genuine sales representative from Nissan?
Our sales representative will Whatsapp or email you his / her Employee ID tag to confirm he / she is a genuine sales representative from Nissan.
How do I pay the booking fee and is the booking fee refundable later?
Our sales representative will provide you with our branch’s bank account number for payment of booking fee. Upon confirmation of your payment, our sales representative shall provide you with the transaction Official Receipt.
The booking fee is refundable. You may consult our sales representative for more details.
How can I confirm my payment has been successfully received by Nissan? Any official receipt issued for online transaction?
Yes, upon confirmation of your payment, our sales representative will Whatsapp / email you the Official Receipt. Physical copy will be extended to you upon MCO lifted
How do I submit documents / apply for the loan? Can I know more on the interest rate / monthly installment?
Upon your submission of the online form through Nissan Malaysia website, our sales representative will be in contact with you for further discussion on this matter.
How soon will I get the car if I booked during MCO?
Paperwork such as signing of Buyer’s Order & Hire Purchase Agreement, collecting of full down payment and other processes has to be completed before registration. Upon MCO is lifted, our sales representative will assist you on vehicle registration and shall update you from time to time on the delivery status.