Extra protection for your Nissan
Your Nissan deserves smarter protection—stay covered with insurance plans built for every journey.
Tan Chong Insure (TCI)
Tan Chong Insure (TCI) is a business division of TCMH and it is a leading professional insurance consultancy-based division that provide services in all classes of general insurance for individuals, families and corporations in Malaysia. In December 2020, TCI launched its very own digital platform named www.GoInsuran.com under the brand GoInsuran.
With proven capability and vast experience in offering and handling a broad spectrum of insurance services, TCI endeavor to create even more innovative product packages through deeper partnerships with esteemed principles to constantly meet customers’ everchanging and ever-growing needs. Have you heard of Niscare, TC-GAP and our TC Jaminan Tambahan? If you haven’t, well, you should. These products provide a comprehensive package and attractive value-add benefits to you and your Nissan.
Product and Services
NISCARE
A comprehensive insurance package exclusively designed and curated for Nissan vehicle owners that provides great benefits to ensure complete peace of mind. Below is the list of coverage created for you and your Nissan cars to ensure that things are going to be okay in the event something unfortunate happens.
Niscare's Benefits
Agreed Value up to 20 years
Covers 100% of the recommended sum insured up to 20 years for Nissan vehicles in the event of Total Loss or Theft claim.
Additional Cash Payout up to RM3k
Customer will receive 20% additional cash payout of the sum insured or a maximum of RM3,000 in the event of Total Loss or Theft.
No Betterment Charge up to 12 years
Any replacement of new original parts cost will be waived for Nissan vehicles up to 12 years old. Repair works must be carried out at any Nissan authorised workshop.
Policyholder's Personal Accident up to RM20K
Covers for the owner and authorised driver only against death or permanent disablement up to RM20,000 due to road accident.
Car Replacement Allowance up to RM450 for max 3 days
The customer shall be entitled to an allowance of RM150 per day, up to a max of 3 days for the repair period recommended by Loss Adjusters in the event of own damage claim (excluding Own Damage – Knock for Knock).
24/7 RSA (Roadside Assistance)
Towing assistance up to RM400 (depends on which insurer you choose) per event to the nearest Nissan authorised workshop.
Roadside Repair Services
Free labour costs up to 2 hours per event for minor repairs (jump start or battery replacement, change of flat tyre and refill fuel). Any parts costs incurred shall be borne by customers.
Extended Breakdown Towing (03-4047 5223) in Thailand, Singapore & Brunei
- In the event of breakdown in Thailand, Singapore & Brunei, we will arrange towing services to the customer’s preferred workshop. Towing cost shall be borne by customer.
- We will arrange vehicle repatriation upon request. Costs shall be borne by customer.
- Standard towing assistance up to RM400 (depends on which insurer you choose) applies for towing from Malaysia border to the nearest Nissan authorised workshop.
Accident Towing Assistance
We provide complimentary accident towing to the nearest Nissan authorised workshop from the incident location.
Genuine Parts & Paintwork Warranty
New genuine parts replacement are warrantable for 10,000km or 6 months, whichever comes first. Paintwork comes with a 12 month warranty.
Key Care Cover reimbursement up to RM1,500
Reimbursement of the actual repair or replacement costs up to RM1,500 to the loss or damage of car key due to an actual or attempted theft, robbery or house break-in. The car key repair works, or replacement should be carried out at any Nissan authorised workshop.
Flood Relief Allowance up to RM1,500
Customer can be reimbursed an allowance up to RM1,500 in the event of car damage due to flood. Repair works should be carried out at any Nissan authorised workshop.
Window Snatch Theft compensation up to RM500
Compensation up to RM500 for the loss of possessions placed in your car in the event that windscreen or window is broken whilst you or your authorised driver were driving on the road. A police report must be lodged within 24 hours after the incident occurred.
All Drivers Coverage
The policy excess of RM400 is waived for an unnamed driver. Drivers under 21 years or holding a Provisional/Learner driving license are not applicable.
Emergency Medical Evacuation Arrangement
In a medical emergency, we will arrange for medical assistance through an ambulance or other transportation to the nearest medical.
Emergency Message Transmission
In an emergency, upon request from a customer, we shall contact your family and keep them informed of your whereabouts.
Express Claim Approval
For damage claim less than RM30,000. Repair work must be carried out at Nissan authorised workshops.
Hassle-Free Claim Process
We are ready to assist you from claim submission until claim approval by the insurance company.
Trusted Nissan Service Centre & Body Paint
TCEAS Body & Paint Centre is a “one-stop” automotive repair centre. Equipped with advanced diagnostic equipment, highly sophisticated machinery and repair finishing products, a strictly no-compromise policy on excellent workmanship quality is enforced to ensure total customer satisfaction and confidence.
Add-On Protection
Windscreen Extension
You never know when rocks at the pavement decide to take a hit at you. This extension covers the accidental breakage of your windscreen/windows. This will not affect your vehicle’s NCD in the event of a replacement claim.
Special Perils (Flood, Windstorm, Landslide and More)
There are many environmental issues these days. This covers damage to your vehicle due to flood, windstorm, typhoon, volcanic eruption, earthquake, landslide or subsidence (Classified as Acts of God) will be covered as per the sum insured stated in the comprehensive motor insurance policy.
Legal Liability to Passengers (LLP)
- This provides full coverage for the insured driver in the event legal action is taken against him/her by the passenger(s) due to any bodily injury that was caused due to the negligence of the driver.
- Please be aware that vehicles that are to be driven into Singapore would be required to have this coverage.
Legal Liability of Passengers to Third Party (LLOP)
- In the event of breakdown in Thailand, Singapore & Brunei, we will arrange towing services to the customer’s preferred workshop. Towing cost shall be borne by customer.
- We will arrange vehicle repatriation upon request. Costs shall be borne by customer.
- Standard towing assistance up to RM400 (depends on which insurer you choose) applies for towing from Malaysia border to the nearest Nissan authorised workshop.
Strike, Riot & Civil Commotion (SRCC)
In this day and age where most topics can trigger someone causing a commotion, it’s best to protect your vehicle. This coverage protects damage to your vehicle due to a strike, riot, and civil commotion. This is an additional coverage as an extension of your basic comprehensive motor insurance.
Frequently Asked Questions (FAQ)
What is Niscare?
Niscare is an exclusive package curated specifically for all Nissan owners that provides great benefits to ensure a complete peace of mind.
How do I subscribe to Niscare?
Niscare comes exclusively with the purchase of New Nissan Car Insurance OR renewal of insurance with Tan Chong Insure (TCI). Only applicable to all motor comprehensive insurance for private use Nissan Cars. Car insurance renewal can be done via below:
1. ETCM/ TCEAS branches
2. TCIBS Contact Centre: 1800 88 8185
3. Email: connect@tcibs.com.my
4. Online renewal: www.goinsuran.com
You may refer to https://www.tanchonginsure.com/motor-insurance/niscare/ for more information.
Are there any additional charges applicable?
No additional charges. The premium is inclusive in the basic premium and varies according to the insurers.
Are Non-Nissan vehicles entitled for Niscare too?
Non-Nissan vehicles are not entitled for Niscare. However you will be entitled for GoCare that have great benefits as well. You may refer to motor-insurance/gocare/
Is there a limitation for claims?
Yes. One (1) claim is applicable for each benefit per annum renewal.
Where can I submit the claim?
You may liaise with ETCM /TCEAS Branches for any claim request. Alternatively, you also can submit to claim.servicedesk@tanchonggroup.com
How do I contact 24/7 RSA (Roadside Assistance)?
You may reach us by calling below numbers:
Hotline:
1800-88-3838 (24hrs)
+603-40475223 (From overseas – Thailand, Singapore & Brunei)
Where can I send my car for repairs?
We strongly recommend that you send your car to the Nissan Authorised Service Centre and Body Paint.
In case of an accident, what is my other option if I'm not able to send my car to the Nissan workshop?
You may also send your car to any PIAM Approved Repairers, but do take note of the vehicle’s manufacturer terms and conditions. We recommend that you send your car to Nissan Authorised workshop for the vehicle’s warranty assurance and quality workmanship.
Will I get a discount or cheapest price with Niscare?
We’re able to provide you with quotations comparison from 13 insurance panels in Malaysia within a click via our aggregator platform. Our insurance packages cover 100% of the sum insured in the event of total loss or theft. Discounts or promotion may vary from time to time.
TC GAP
Close the gap to make it whole! TC GAP provides coverage for the financial gap between the amount received from your Comprehensive Motor Insurance Policy and the Vehicle Purchase Price in the event of a total loss of vehicle from accidental damage, fire, or theft. Exclusively for Nissan vehicle owners only.
Benefits:
- One-time premium for protection up to 5 years.
- Affordable premium from as low as RM0.35 a day.
- Full indemnity up to Original Vehicle Purchase Price.
- Maximum claims payout up to RM140,000
TC JAMINAN TAMBAHAN (TCJT)
TCJT provides protection from unexpected car repair costs. Buying an extended warranty can give you peace of mind and make a service you can trust. You get to enjoy crystal clear packages at very competitive prices and there’s no one-size-fits-all best extended warranty provider. Be insured and it’s a good idea to get the right type of warranty cover for you. There are 2 plans to choose from; EARLY BIRD package where you can get 10% discount upon purchase within the first 12 months and ADVANCE package where plan extend after 12 months till the last 3 months of the vehicle Manufacturer’s warranty.
Visit https://www.tanchonginsure.com/motor-insurance/tc-jaminan-tambahan/ for more details.
Other services available
GOINSURAN.COM
A new era of motor insurance renewal is here. GoInsuran.com provides prices comparisons from up to 12 insurers, live quotes, instant savings and digital road tax activation with no extra charges. Get protected with Niscare and renew your car insurance and road tax in as fast as 3-min. BNPL (Buy Now Pay Later) are now available, on top of EPP for you to renew easily with installment payment plan + 0% interest! Check out the latest promotions today!
